General terms & conditions

Article 1: Identity of the Entrepreneur

Wasted Penguinz Shop, a division of DWX B.V. Turnhout
Business address: Gelmelstraat 92/8, 2320 Hoogstraten
email: webshop@dirtyworkz.com
Company number: BE 0785.321.995

Article 2: Applicability

  1. These terms and conditions apply to every offer of Wasted Penguinz Shop and any agreement reached at a distance between Wasted Penguinz Shop and consumers.
    2. Before the agreement is concluded, the text of these general conditions to the consumer shall be made available through the site. If this is not reasonably possible, before the contract is concluded, indicated that the general conditions appearing in the entrepreneur and will be sent free of charge as soon as possible, at the request of the consumer.

Article 3: Order

  1. Wasted Penguinz Shop accepts orders by entering your order on the website. When completed incomplete or unclear orders we reserve the right not to deliver. Orders are processed in order of receipt and delivered as long as stocks last.
    2. Wasted Penguinz reserves the right to refuse an order or to impose order on terms.
    3. Your order implies acceptance of the general conditions applicable.
    4. No every completed order follows a confirmation email to the email address provided by the consumer. Wasted Penguinz Shop is not responsible for the proper receipt.
    5. Wasted Penguinz Shop is not liable for any maintenance or abnormalities in the stock. If the ordered item is unfortunately no longer in stock even though it was indicated on the site as available Wasted Penguinz Shop will inform their consumer and make him or her an alternative offer.

Article 4: Delivery and Transport

  1. The mode of transport for delivery shall be determined solely by Wasted Penguinz Shop. Consumers can indeed choose from for receiving options.
    2. Wasted Penguinz Shop consumers will notify the shipping order on invoice for payment.
    3. Wasted Penguinz Shop seeks the consumers to submit a transport offer as favorable as possible on the basis of a combination of the lowest price and acceptable delivery period.
    4. Wasted Penguinz Shop can not be held accountable for late deliveries, however, will endeavor to make orders in accordance with market supply.
    5. Transport of items ordered will be made to the address specified by the consumer.
    6. Wasted Penguinz Shop is not liable for errors in addresses or for the incompleteness thereof. If orders are returned, by errors in address or an awkward issue for conveyor then Wasted Penguinz Shop reserves the right for consumers to spend extra for a renewed transport costs.

Article 5: Think Term & Return

  1. Consumers have a cooling off period of 14 calendar days, commencing on the day following receipt of the order.
    2. During the reflection period the consumer is entitled to review the items ordered on quality and performance. Items will only new state and reversed while maintaining labels.
    3. Looking to the consumer of the cooling-off period should use these supplied items, undamaged, along with a copy of the invoice within 14 calendar days of receipt of the items on our return.
    4. Please do via ‘My Account’ under ‘Tickets’ to your question. The question we receive is so associated with your invoice and data which we can be faster. Possibly. please us naturally express the desire for returns over webshop@dirtyworkz.com
    5. Consumers from Belgium, the Netherlands, Germany and France, will we get a return label sent by mail.
    6. For consumers from other countries is that there will be a fixed fee for a return label in concert.
    7. Incomplete delivery or faulty delivery or delivering a product that does not meet the quality standards within the EU consumers will be free for return and re-delivery. For consumers outside the EU will be given a solution in mutual consultation.
    8. “normal” exchange will Wasted Penguinz Shop not automatically responsible for the cost of re-sending of the desired article.
    9. Return transport is entirely at the risk of the consumer.
    10.The purchase price of the returned item(s) will be refunded within 14 days but not before we have received your return parcel or proof of your returned shipment./li>

Article 6: Payment

  1. ALL our invoices are payable in order to receive payment is not among the possibilities.
    2. Wasted Penguinz Shop offers to pay conument through various betaalssytemen: Paypal, Bancontact / MrCash, Visa, Mastercard, Sofort, iDeal
    3. These payment methods are indicated at the check and as a choice offered to consumers.
    4. When paying automatically consumers an agreement with the parent company DWX BV.
    5. If necessary. refunds of returns shall be made within normal time and in the same account from which the consumer has paid to Wasted Penguinz Shop.
    6. If you wish to pay in a different way than in principle specified by you, you can log into your account and behind your bills ‘pay’ to the button choose a pay version.

Article 7: Privacy
1. Data on consumer stored in a processing and used for internal, automated processing in the context of responsible customer and our business operations, such as order processing and for sending their own offers. We provide no data to third parties that affect your privacy.
2. The consumer, of course, has the right to improve his / her data, this can be changed after logging into the Account.

Article 8: Miscellaneous

1. Wasted Penguinz Shop is not responsible for cases of accident or force majeure. In these cases, the mutual obligations are suspended.
2. In case of dispute, Belgian law applies. Disputes will not be able to be settled amicably shall be submitted to the Court in Turnhout.

Article 9: Privacy StatementPrivacy Policy

This privacy notice for DWX B.V. (doing business as Wasted Penguinz Shop) (“Wasted Penguinz Shop”, “we”, “us”, or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at shop.wastedpenguinz.com, or any website of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at webshop@dirtyworkz.com.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

names
phone numbers
email addresses
billing addresses

We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. Click here to learn more.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of kin
If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at webshop@dirtyworkz.com.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at webshop@dirtyworkz.com or by post to:

DWX B.V.
Gelmelstraat 92/8
Hoogstraten, Antwerpen 2320
Belgium